Frequently Asked Questions

How long is “A Christmas Carol”?

The play lasts about 2 hours, plus 20-minute intermission.

Can I bring my kids to see “A Christmas Carol”?

Yes! This is a very family-friendly show, and we have kids of all ages involved in the production. There are a couple of scenes that are designed to be somewhat intense, and could give some nervousness to very small children (Scenes: The Spirit of Jacob Marley, Spirit of Christmas Future), but there are no “jump scenes” or suddenly startling moments.
If you feel that your child may be nervous, please choose a seat that is not on the front 2-3 rows. 🙂

Where do I purchase advance tickets?

Advance tickets may be purchased November 1 through 30, at three ticket locations:
Ft Smith: Solid Rock Book Store (3325 S 74th St)
Van Buren: Sweet Bay Coffee Shop (518 N Plaza Ct) & Farmer’s Co-op Feed Store (2105 Industrial Park Rd)

OR get tickets online at

Can I get a group ticket rate?

Advance tickets are already at our lowest prices, so there is no group or family rate. You can click here to purchase as many tickets as you need.

Will there still be tickets available at the door?

Yes– but depending on the show, there may be 100+ tickets available for purchase at the door, or less than 60!
(Please check out the arrival time guide below! If you arrive only 30 minutes before a show, there is no guarantee that you will be able to be seated.)
At-the-door line begins queuing early, and ticket sales begin at 30 minutes till show.

After advance ticket sales close on November 30, some shows will have more tickets remaining than others.
Please call (479)-276-3089 for additional questions about specific showtimes and ticket availability after November 30.

How do I get the tickets I just purchased online?

We’ll have them waiting for you at the door!

Once you purchase online, check your inbox for a confirmation email. Please print that email and bring it to the show, or have it available on your smartphone or other mobile device. If you have any questions or don’t receive the email, call (479) 276-3089.

When you get to the King Opera House:
– join the queue line on the East side of the building,
– enter through the Right Lobby doors,
– and use the ramp to the right.
One of our awesome Lobby Team will be waiting to hand you your tickets!

How early should I arrive?

We recommend arriving at least 1 hour prior to show, as lines may begin forming before that time, and parking lots close to the King Opera House will fill quickly.

**What if I already have tickets?**
Lines will form in both directions around the King Opera House.
Advance Ticket holders should join the line on the East side of the KOH. Seating will open to this line 40 minutes prior to showtime, but there may already be quite a line of Advance Ticket holders. To get the best seating options, you want to be near the front of this line, and therefore arrive at the KOH roughly 1 hour before show.

**What if I’m planning to purchase tickets at the door?**
Make sure to plan for plenty of time to stand in line before At-The-Door tickets go on sale at 30 minutes before the show. The line typically begins queuing up an hour before the show, and door ticket holders will begin seating at 20 minutes till showtime. If you have a large group hoping to purchase tickets at the door, please call (479) 276-3089 earlier in the day, to find out how many tickets are likely to be available at the door for your preferred show.

Lobby/Seating Timeline

  • 1 hour until show: Lobby Doors Open
    (queuing lines begin moving indoors)
  • 40 mins until show: Advance Tickets Begin Seating
  • 30 mins until show: At-The-Door Ticket Sales Begin
  • 20 mins until show: At-The-Door Tickets Begin Seating
    • In case of sell-out:
      Advance Tickets are guaranteed ONLY until 10 mins before show.
      At this point, we will begin to sell and seat At-the-Door tickets in place of no-show advance tickets.

Is the King Opera House wheelchair accessible?

Yes! There is a ramp just inside the lobby doors, which leads up to the auditorium level. The house seating is inclined via ramp as well, and there is room for 1 wheelchair at each of the front corners of the auditorium, as well as in the back row of movable chairs on either side. (See picture at top of page.)
We recommend grabbing your tickets in advance, so you can pick your seating areas first, when the auditorium opens at 40 minutes prior to the show.